Information, Advice & Guidance
The Information, Advice and Guidance (IAG) service is provided by Cardboard Citizens to empower Members to overcome their problems and barriers through direct support and referrals to specialist community services and projects. The service has grown and developed in recent years and now offers individuals tailored support as a part of the wider membership offer.
IAG assistance can help Members with a wide variety of issues but common areas of support include housing, employment and training progression, debt and legal advice. The service also assists Members to learn about and partake in Cardboard Citizens’ delivered qualifications including Personal Employability and Reflective Learning (PEARL), Peer Mentoring and the Arts Award for young people.
The IAG service also supports Members who experience any emotional problems or have difficulties in performing arts workshops or productions. Advice and support provision aims to facilitate the continued involvement of Members in activities by addressing conflicts, managing risks and putting in place appropriate pastoral support.
The IAG workers are familiar faces who the Members feel comfortable approaching for assistance to make positive changes to their lives.
Cardboard Citizens’ IAG service also extends to the provision of IT and phone facilities for Members to use for resolving welfare issues and pursuing employment and training opportunities, and the provision of a confidential IAG room for appointments.
In the last year Cardboard Citizens provided IAG support to over
- 159 Members
- 48 Members progressed into employment or work experience opportunities.
The service is free and open access but we ask Members to call in advance or drop in to make an appointment.
Feel free to contact us!
To find out more about Cardboard Citizens’ IAG service and book an appointment please contact the Engagement Manager Matt Lucas on 0207 377 8948 or by emailing email@example.com